Information for your stay.

Some simple but important information to make the most of your stay at the Hotel Terme Formentin. Please read them carefully before making a reservation or before your arrival.

Check-in / Check-out

On your arrival date, your room will be ready at 14:00; our check out time is 10:30.

Late Check-out

To enjoy the room until 19:00 ((just in case of availability):

  • Double room: 50,00 € per room
  • Single room: 30,00 €   

Booking confirmation

To confirm booking, we ask you to send us written confirmation via fax or email, and sending a deposit. The deposit can be made by bank transfer, money order or authorization to charge the credit card (we accept all major credit cards).

Cancellation conditions

Up to 7 days before arrival, free cancellation. From the 6th day: 50% of the deposit will be charged. From the 3rd day charge of the entire deposit. During holidays: up to 15 days before free cancellation. From the 14th day charge of the entire deposit. The Hotel reserves the right to apply different booking and cancellation conditions at particular times of the year.

Booking rights

Please be assured that we do our best to satisfy the preferences specified while booking your stay, but please remember that it is not always possible to guarantee a room number requested.

Open stay

Only for real reasons of force majeure, the Hotel reserves the right to retain the deposit paid as a DEPOSIT on the next stay (upon availability) for a period of six months. Subsequently the deposit will be retained entirely and not returned.

The cost of the next stay will be calculated based on the current rate.

Meals

All stays begin with dinner on the day of arrival and end with breakfast on the day of departure.

There are no reductions for skipped meals. With a day’s notice, a packed lunch with a limited menu can be provided in place of a meal.

For stays with full board, it is possible to have lunch on the day of arrival or lunch on the day of departure if requested at the time of booking. The room, however, will be ready for you from 2pm onwards.

While booking a half board stay, please specify if you prefer to have lunch or dinner.

Drinks are not included in pension prices. It’s forbidden to bring your own drinks to the table.

Extra meals

Lunch or dinner: 30,00 € per person (in case of lunch or dinner reservation at least one day before the arrival date: 25,00€)
Extra “galà” meals: 35,00 € – 95,00 € per person
Breakfast in room: 5,00 € per person

Bathrobe and pool towel

The bathrobe rental is FREE for all those who make spa and / or wellness treatments. The cost of the bathrobe rental is € 13.00, the towel rental is € 3.00. Bathrobe change € 6.00. For those interested in buying the cost of the bathrobe is € 60.00, the towel € 35.00.

Bathrobe and towel must be returned upon check-out, otherwise costs will be charged.

However, it is allowed to use own linen (bathrobe and towel).

It is not allowed to bring in the pool, in the Ephira center or outside the Hotel, the white towels and the bonnet, supplied in the room. For those without a swimming cap (required), you can buy it at the Reception for € 2.50.
In case you are interested in the purchase of bath linen: shower towel € 30.00, face towel € 20.00, bidet / guest € 15.00 (for information contact the Reception).

Treatments

To guarantee the availability of operators, we kindly suggest to book any treatments via email, mail or fax before your arrival.
Booked treatments can be cancelled without penalty up to 24 hours before the appointment, afterwards you will be charged the whole rate.

Late arrival on appointments will cause a reduction on the duration of the treatments.

Car park

The Hotel Terme Formentin has a car park for up to 40 cars. Guests can use the car park free of charge under the following conditions:

  • The car park is not supervised
  • The Hotel accepts no responsibility for any damage caused to vehicles
  • Guests cannot be guarantee space during busy times
  • Spaces cannot be reserved.
  • Please park within the marked spaces, otherwise we will have to ask you to move your car

When the car park is full, our Guests can leave their car keys with us so that we can move it as soon as there is free space. When these are also full, we will be able to direct you to the nearest free car park to the Hotel.

Bicycles

The Hotel has some bicycles available for short tours of the city, they are not suitable for long itineraries nor for dirt patches or sloping roads. They are available for free but everyone should have the opportunity to use them!

When asking for them at the Reception, a key will be given to you, which needs to be given back at your return. Bicycles can be used for a couple of hours at a time. If the key is not given back, there will be an additional charge of € 10 per day. If you like to have a bike at your disposal for your whole stay, the Reception will book for you with fee, feel free to ask for information. Bicycles have an insurance policy for theft or damage; however, the driver is not under insurance. Signing this disclaimer will discharge the Hotel from any responsibility due to personal or third party damage, also in case of crash.

Pet friendly

At Hotel Terme Formentin, we accept smallsize dogs with a cost of 25€ for room disinfection (regardless of the duration of the stay). Not all types of rooms are dedicated to our four-legged friends. In the case where these are already occupied , we may not be able to accept the booking. However, in respect of other clients, pets will not be allowed in treatments areas, swimming pools, Ephira centre and Restaurant. Not all rooms of ours are suitable for welcoming pets.

Therefore, if these rooms are already taken, we might not be able to accept your booking.

Safe

In order to avoid any disputes or misunderstandings, please take note that all rooms are equipped with a free-of-charge safe where you can keep valuables or money (subject to deposit).

The Hotel Management declines all liabilities if valuables or money are left unattended.